The following terms and conditions govern the use of this website by you, the user. By accessing or using this website or purchasing our products, you agree to be bound by these terms and conditions. We reserve the right to update these terms and conditions at any time, so please check back regularly. If you do not agree to these terms and conditions, we ask that you do not use this website or avail of our services.

Account

If you choose to create an account on this website, you agree to provide accurate and complete information.
It is your responsibility to secure your username and password and any actions taken under your account.
If we find that any information provided by you is false, misleading, or suspicious, we reserve the right to disable your account without prior notice.
We reserve the right to disable your account at any time and for any reason, including a violation of these terms and conditions.

Products

The product images on this website are for illustration purposes only and are intended to accurately reflect the product. However, the actual product may vary slightly based on your device and screen settings.
We make every effort to ensure the accuracy of product pricing, but in the event of a pricing error, we will promptly correct it. If an order has been placed, we will inform you of the error and give you the option to cancel for a full refund.
Prices for our products may change periodically, but once an order is dispatched, the price will not change.

Accepted Payments

We accept digital payments via Stripe, CCAvenue, and PayPal. Stripe and CCAvenue accept payments in USD only, while PayPal is accepted in over 200 countries and regions and supports 25+ currencies.
There are no additional fees beyond the product price, but expedited shipping and applicable taxes will be reflected during checkout.

Purchasing, Orders, and Delivery

The products purchased through this website are for personal use only and may not be used for commercial purposes.
Your order is confirmed once we send you a dispatch email.
When placing an order, you will be required to provide your phone number and email address for delivery updates.
Delivery times are estimated and may be impacted by availability or shipping complications.
Products will be delivered to the address provided during checkout. Your address and phone number may be shared with the delivery company for successful delivery.
We are only responsible for non-delivery if you inform us within 10 days of the expected delivery date.
The number of items received by you is final unless you can provide proof otherwise.
If the product is delivered to a third-party address, Panoply Leathers is not responsible for delivery to your address after the item has been dropped off at the specified address.

Shipping

We are dedicated to delivering your products to you as quickly and in the best condition possible. The following are the terms and conditions of our shipping services:

Shipping charges may vary based on the delivery location and will be displayed during checkout.
In the case of a replacement, shipping charges for both the return of the faulty item and the delivery of the replacement will be covered by us. The returned item must be unused, with all labels and packaging intact, and accompanied by the invoice.

Privacy Policy

Our privacy policy can be found here.

Refund and Cancellation Policy

If you wish to cancel an order, please contact us as soon as possible. If the product has already been dispatched, the order cannot be cancelled. In the event that you receive a damaged product, you may return it for a full refund. We will issue a full refund, if the product is returned within 15 days from the date of delivery, in its original condition, with all packaging and tags intact. The product should not have been used or altered in any way. Customers will be responsible for return shipping costs, unless the product received was damaged.

Intellectual Property

The content and design of the website, including images, logos, text, and any other material, is the property of Panoply Leathers and is protected by copyright and trademark laws. You may not use our material for commercial purposes, without prior written consent.

Limitation of Liability

We will not be held responsible for any losses, damages, costs, or expenses, including but not limited to

direct or indirect damages, loss of profits, or any other damages arising from the use of our website or products. This includes any errors or omissions in the content or information provided on our website.

Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of the country in which our business is located.

Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. The updated terms and conditions will be posted on our website, and it is your responsibility to review them periodically. Your continued use of our website and products after any changes have been made, signifies your acceptance of the updated terms and conditions.

Dropshipping Policy

At Panoply Leathers, we aim to provide seamless and convenient shopping experiences for our valued customers. That’s why we offer a dropshipping service, which will see your goods shipped directly to your preferred address.

However, please note that in the event of non-delivery, we cannot accept claims for replacement or refunds. This includes instances where the consignee is unavailable, delivery is denied, duties and taxes are not paid, or if the contact number or address provided is invalid.

We regret to inform you that we cannot accept any undelivered shipments that are returned to us in India. This is due to the fact that such shipments are considered imports by Indian customs, and we would be required to pay large amounts of duties and taxes to receive them.