Satisfaction guarantee in full. There is a 30-day money-back guarantee if the product is defective or unsatisfactory, but it must be brand-new and unused. For our bags, we always use the best leathers and components available.

The best grade of goat or buffalo leather is called full grain leather. It originates in the Top Layer of any hide. Working with it is a little bit challenging for manufacturers. And there is another factor in its price. The outermost layer of the hide has been removed to create the second-highest grade of leather, known as top grain.

Once you’ve made an order with us, our workshop will get a request to begin creating your item. If we do have one that fits the specifications of your purchase, we typically ship those things within 24 to 48 hours of receiving your order. But, if there is a weekend, it can occasionally take longer. And the merchandise shipping takes between 5 and 7 days.

With us, every purchase is an investment. You have 30 calendar days from the date of purchase to return an item if you receive it and decide it doesn’t fit. Leather chairs and stools are not eligible for returns or exchanges.

This bag is made in India and shipped there. We are a producer and trade company of leather bags. We manufacture all bags in accordance with the newest fashion trends and styles, adding a dash of imagination to create a product that our customers will like. Once all bags are ready, we do a quality inspection process to increase client confidence in our company.

You will receive an email with the tracking number for your parcel once your order has delivered. But once you receive this email, it can take up to 24 hours.

Absolutely, water can harm a leather bag. You must keep water out of it. Because it might leave stains, and obviously nobody wants that.

If you have any questions, comments, concerns, or have any useful suggestions, send us an email at info@panoplyleather.com. Please let us know if someone compliments your leather bags as well! Please get in touch with us.

Normally, we don’t make bags to order. because it costs us a little extra and takes longer to deliver to the customer. But only if you’re willing to shoulder that expense. We can create that item for you only if it possible and you agree to our terms.

To assist your bag maintain its shape, you can fill it with loosely rolled bubble wrap. Please avoid using newspaper since the ink can smear onto clothes. Place your bag inside a pillowcase or dust cover. Avoid putting it in a plastic bag since the leather won’t be able to breathe and even a little moisture can lead to mildew and mould.

You can, in fact, choose to cancel. On the same page where you placed your order, navigate to the cancellation option and select “cancel.”

Within 24 hours of placing the order, do get in touch with us. Although we can’t promise we’ll be able to make the necessary alterations, we can assure you that we’ll try our most hardest to ensure your bag arrives at the right doorstep!

Regrettably, once an order has been placed on our website, it cannot be changed. If the order hasn’t been dispatched, you can still cancel it and place a new purchase. You can get assistance from our customer support by contacting them.

Although we won’t provide you with any situations to complain about, if you do have a complaint, you may email us at info@panoplyleather.com & we’ll investigate the matter for you we try to respond to all complaints within 5 working days.

If you’re unhappy with the thing you received, we’re willing to exchange it. This holds true for difficulties with size, workmanship, etc. Contact us by sending an email to info@panoplyleather.com.

Upon payment. Just be sure to choose the next day, two day, or three day air method when checking out. Please be aware that we are closed on weekends and significant holidays. The order you place on Saturday will therefore not ship until Monday.

If you’re unhappy with the thing you received, we’re willing to exchange it. This holds true for difficulties with size, workmanship, etc. Contact us by sending an email to info@panoplyleather.com

Upon payment. Just be sure to choose the next day, two day, or three day air method when checking out. Please be aware that we are closed on weekends and significant holidays. The order you place on Saturday will therefore not ship until Monday.

We also provide strap, buckle, and hardware replacement services. Send us your request via email.

The upkeep of leather is fairly easy. You can wipe down your bag with a moist towel or give it a quick rub when it becomes a little dirty. You can clean and repair it with leather cleaning chemicals if it becomes really dirty. But make sure you constantly use a leather conditioner after using a cleaner.

All of our handmade leather products are manufactured by us, avoiding extra trade and transportation costs.

You will receive an email from us with a shipping confirmation and a tracking number once your product has been dispatched from the USA or India. You can access the shipment tracking services of DHL, FedEx, and USPS by clicking on the consignment number.

Every country has its own regulations, and they levy these taxes on the export or import of products and services to generate revenue and/or to protect domestic businesses from foreign rivals. Furthermore, we are unable to reimburse your money if a customer from Germany, the United Kingdom, or Canada returns the items or refuses delivery due to tax, duty, or import taxes. Only you are accountable for these fees.

Shipping may occasionally take longer than what is indicated on our store due to COVID-19, which is posing difficulties for every shipping company and small business owner nowadays.

No, animals are not harmed in the production of the leather goods in our store. We exclusively utilise leather and hides from animals in India that have passed away naturally. We obtain all hides, treat them naturally, and turn them into bags.